Classification: Full-time, non-exempt

Location: 1508 U St NW WDC 20009

In this senior level team member, we are looking for someone with at least 4 years of association management experience that will play a leadership role in the design and delivery of the Roost Client Experience “nerve center.” This role ensures the delivery AND the modeling of best in class building management through exceptional project management, commitment to client/customer service, understanding of, and implementation of sophisticated systems, teamwork and attention to many moving parts and details. Continuous focus on innovation, feedback loops and supervision of team members will lead to success in the position.




Classification: Full-time, non-exempt

Location: 1508 U St NW WDC 20009

This essential team member meets the ongoing needs of our growing District based building portfolio. Success in this role emerges from strong relationships, project and time management finesse, dynamic problem solving and a strong commitment to excellence overall. Our Client Experience Managers deliver best in class building management and are good at managing real time issues and emergencies while tracking projects and smaller scale tasks from beginning to end. Focus on systems, innovation and technology and old fashioned “reach out and touch” communications is the secret sauce in this role.

We offer a competitive salary, exceptional benefits and a commitment to long term growth opportunities for all. Salary range will be commensurate with candidate’s experience - with an eye toward a terrific offer!




*Not Currently Hiring For This Position, But We're Happy To Keep Your Resume On File*

Classification: Full-time, non-exempt

Location: 50% field / 50% office | 1508 U St NW WDC 20009

The Roost Project Manager ties the client to the Client Experience Team by initiating and tracking projects that impact each building. From access control to door replacement projects or security system upgrades, every building deserves an attentive thoughtful partner in the delivery of projects on time, on budget and within expectations. Exceptional project management is the pathway to successful and satisfied associations and cooperatives. That’s a winning model for “best in class” management.