It’s important to set expectations for ALL residents through clear and well-communicated House Rules + Regulations.

The trick is setting expectations and boundaries, then holding all residents accountable to those written rules.

Keep in mind, it’s easy to set up rules when there is no conflict, so it is better to pursue this effort when the community is in the best possible place. Most association governing docs (the Bylaws and/or Declaration) allow the board to make rules + regulations, including fines and enforcement procedures regarding the day-to-day business running of the Association.

When revising or creating house rules, consider the following:
  • Create rules before there are problems -- It’s a heck of a lot easier to come to a good middle ground with rules (e.g. floor coverage, quiet hours, pet fees, etc.) when there isn’t a problem and tempers are on high alert.
  • Update with accurate information -- Management company or board contacts, policy changes (move in or move out fees), etc.
  • Finalize specifics around a rental procedure or move/in out fees, etc.
  • Any policies (including fines, enforcement, etc.) must be considered reasonable and enforced on a consistent basis. If a community does not already have House Rules in place, we’ll look to the Bylaws to see if a) the board has been granted the permission; b) any limits to fine amounts; c) review enforcement policies already in place; and d) be sure they are rational, include a due process for fines or non-compliance, and clearly articulate fines.

Finally, make sure that the house rules are clear, transparent, and well-circulated. Pair them with any effort to encourage community engagement (ex: happy hours in the lobby, community gardening, etc.) and there will be a smoother path to a harmonious and well-governed building.